At Inserts Hub, we stand behind the quality of our packaging inserts and accessories. If you’re not satisfied with your order, please read the policy below for guidance on returns, exchanges, and refunds.

Eligibility

This return policy is valid for all orders placed and shipped within the United States.

Returns

We accept returns for both defective and non-defective products under the following conditions:

• The product must be unused, in new condition, and returned in its original packaging.

• A return request must be submitted within 10 days of receiving your order.

• Returns are accepted by mail only. We do not allow drop-offs or in-person returns.

• A return shipping label is included in the package.

• No restocking fees are charged.

To initiate a return, please email us at info@insertshub.com with your order number, reason for return, and any supporting images if applicable.

Exchanges

We accept exchanges for both defective and non-defective products, provided they meet our return conditions. Replacements are shipped once the original item is received and approved.

Refunds

After we receive and inspect your return:

• Refunds are issued within 10 business days.

• Refunds will be made to your original payment method.

• Refunds are processed in USD.

Non-Returnable Items

Please note, we do not accept returns for:

• Custom-printed or custom-sized inserts (unless defective)

• Used items or items damaged by the customer

• Orders returned after the 10-day period

Contact Us

If you have any questions or need help with a return:

📧 Email: info@insertshub.com
📞 Phone: +1-929-2141-874
📍 Address: 3409 N 7th Ave Unit #529, Phoenix, AZ 85013, United States